Afriland First Bank Bonanjo in Douala

🕗 opening times

comments 5

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  Guy Meli

  :: 04 December 2023 10:00:44

  Office managers full of arrogance and condescension towards customers at Bonanjo headquarters. I am a customer there and every time I have gone to the Bonanjo headquarters the managers speak with arrogance, directly to the officials of the presidency. Reception agents are far better at talking to customers, those in the offices have no respect.

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  Chu Iya

  :: 13 October 2021 10:05:56

  Nice bank. I am even a customer to this bank but there are a few remarks I will like to make First if the bank has installed a new device to help better service I believe it’s just right they have someone there in charge of helping customers get use to manipulating the machine because there are new customers everyday at this bank. I am talking of the ticketing machine. Customer comes there and have no idea de machine exists or even know how to manipulate and there is no staff there to help Secondly please we need more English staffs. How can there be four tellers at the counter and none of them can express herself in English?

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  Minette

  :: 23 October 2020 05:49:06

  Very clean. Welcoming staff.

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  Djeukoua wilfrid

  :: 02 July 2020 16:12:17

  It is a bank where customer security is really taken seriously (military, security guards, cameras, etc.) as well as customer monitoring measures. It also offers a fast service because there are several open cash registers available to welcome and serve customers. The atmosphere is rather calm and the security guards present take the time to help customers by guiding them to facilitate their transactions. The duration of reception depends on the number of people on site and the service required, so don't worry, you will be received as quickly as possible and your needs will be met.

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  Marshall Daz

  :: 05 January 2020 01:23:01

  Good service